Returns & Exchanges

At HMS, we stand by the quality of our sports gear and offer a hassle-free 30-day return policy for all unused equipment in its original packaging. Our goal is to ensure you have the right tools to reach your peak performance, backed by a seamless satisfaction guarantee.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Gear

  Securely place the unused items back into their original packaging, ensuring all tags and technical manuals are included.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned equipment, we will process your refund or ship your exchange within 5-7 business days.